Last updated May 22, 2023
This privacy notice for Maravista Software LLC
(doing business as
DB Pilot
)
(
"
DB Pilot
," "
we
," "
us
," or "
our
"
), describes how and why we might collect, store, use, and/or share (
"
process
"
) your information when you use our services (
"
Services
"
), such as when you:
- Visit our website
at https://www.dbpilot.io , or any website of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns?
Reading this privacy notice will help you understand your privacy rights and choices. If
you do not agree with our policies and practices, please do not use our Services. If you
still have any questions or concerns, please contact us at
help@dbpilot.io
.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more
details about any of these topics by clicking the link following each key point or by
using our table of contents below to find the section you are looking for. You can
also click here to go directly to our table of contents.
What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information
depending on how you interact with
DB Pilot
and the Services, the choices you make, and the products and features you use. Click here to learn more.
Do we receive any information from third parties?
We do not receive any information from third parties.
How do we process your information?
We process your information to provide, improve, and administer our Services, communicate
with you, for security and fraud prevention, and to comply with law. We may also process your
information for other purposes with your consent. We process your information only when we
have a valid legal reason to do so. Click here to learn more.
In what situations and with which
parties do we share personal information?
We may share information in specific situations and with specific
third parties. Click here to learn more.
How do we keep your information safe?
We have
organizational
and technical processes and procedures in place to protect your personal information. However,
no electronic transmission over the internet or information storage technology can be guaranteed
to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other
unauthorized
third parties will not be able to defeat our security and improperly collect, access, steal,
or modify your information. Click here to learn more.
What are your rights?
Depending on where you are located geographically, the applicable privacy law may mean you
have certain rights regarding your personal information. Click here to learn more.
How do you exercise your rights?
The easiest way to exercise your rights is by filling out our data subject request form
available
here:
help@dbpilot.io
, or by contacting us. We will consider and act upon any request in accordance with
applicable data protection laws.
Want to learn more about what DB Pilot
does with any information we collect? Click here to review the notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you
register on the Services, express an interest in obtaining information about us or our products and Services,
when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You.
The personal information that we collect depends on the context of your interactions
with us and the Services, the choices you make, and the products and features you use.
The personal information we collect may include the following:
Email addresses
Payment Data.
Our payment process is conducted by our online reseller Lemon Squeezy. Lemon Squeezy is
the Merchant of Record for all our orders. Lemon Squeezy provides all customer service
inquiries and handles returns. Necessary data will be shared with Lemon Squeezy in order
to fullfill the payment. You can find the privacy policy of Lmeon Squeezy here:
https://www.lemonsqueezy.com/privacy
Social Login Data.
We may provide you with the option to register with us using your existing social
account details, like your Google, GitHub, or other online accounts. If you choose to
register in this way, we will collect the information described in the section called
"
HOW DO WE HANDLE YOUR SOCIAL LOGINS?
"
below.
All personal information that you provide to us must be true, complete, and accurate,
and you must notify us of any changes to such personal information.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to comply with
law. We may also process your information for other purposes with your
consent.
We process your personal information for a variety of reasons, depending on how you
interact with our Services, including:
- To facilitate account creation and authentication and otherwise manage user
accounts.
We may process your information so you can create and log in to your account, as well
as keep your account in working order.
- To deliver and facilitate delivery of services to the user.
We may process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users.
We may process your information to respond to your inquiries and solve any
potential issues you might have with the requested service.
- To send administrative information to you.
We may process your information to send you details about our products and
services, changes to our terms and policies, and other similar information.
- To
fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
- To save or protect an individual's vital interest.
We may process your information when necessary to save
or protect an individual’s vital interest, such as to
prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR
INFORMATION?
In Short:
We only process your personal information when we
believe it is necessary and we have a valid legal
reason (i.e.
,
legal basis) to do so under applicable law, like
with your consent, to comply with laws, to provide
you with services to enter into or
fulfill
our contractual obligations, to protect your rights,
or to
fulfill
our legitimate business interests.
If you are located in the EU or UK, this section
applies to you.
The General Data Protection Regulation (GDPR) and UK
GDPR require us to explain the valid legal bases we
rely on in order to process your personal information.
As such, we may rely on the following legal bases to
process your personal information:
- Consent.
We may process your information if you have given us
permission (i.e.
, consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Click here to learn more.
- Performance of a Contract.
We may process your personal information when we
believe it is necessary to
fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legal Obligations.
We may process your information where we believe it
is necessary for compliance with our legal
obligations, such as to cooperate with a law
enforcement body or regulatory agency, exercise or
defend our legal rights, or disclose your
information as evidence in litigation in which we
are involved.
- Vital Interests.
We may process your information where we believe it
is necessary to protect your vital interests or the vital
interests of a third party, such as situations involving
potential threats to the safety of any person.
If you are located in Canada, this section
applies to you.
We may process your information if you have given us
specific permission (i.e.
,
express consent) to use your personal information for
a specific purpose, or in situations where your
permission can be inferred (i.e.
,
implied consent). You can withdraw your consent at any
time. Click here to learn more.
In some exceptional cases, we may be legally permitted
under applicable law to process your information
without your consent, including, for example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations and fraud detection and
prevention
- For business transactions provided certain
conditions are met
- If it is contained in a witness statement and the
collection is necessary to assess, process, or
settle an insurance claim
- For identifying injured, ill, or deceased persons
and communicating with next of kin
- If we have reasonable grounds to believe an
individual has been, is, or may be victim of
financial abuse
- If it is reasonable to expect collection and use
with consent would compromise the availability or
the accuracy of the information and the collection
is reasonable for purposes related to investigating
a breach of an agreement or a contravention of the
laws of Canada or a province
- If disclosure is required to comply with a subpoena,
warrant, court order, or rules of the court relating
to the production of records
- If it was produced by an individual in the course of
their employment, business, or profession and the
collection is consistent with the purposes for which
the information was produced
- If the collection is solely for journalistic,
artistic, or literary purposes
- If the information is publicly available and is
specified by the regulations
In Short: We may share information in specific
situations described in this section and/or with
the following
third parties.
Vendors, Consultants, and Other Third-Party Service
Providers.
We may share your data with third-party vendors, service
providers, contractors, or agents (
"
third parties
"
) who perform services for us or on our behalf and
require access to such information to do that work.
We have contracts in place with our third parties,
which are designed to help safeguard your personal
information. This means that they cannot do anything
with your personal information unless we have
instructed them to do it. They will also not share
your personal information with any
organization
apart from us. They also commit to protect the data they
hold on our behalf and to retain it for the period we instruct.
The
third parties we may share personal information with
are as follows:
- Invoice and Billing
- Lemon Squeezy
- Hosting
- Vercel Inc. (USA / Worldwide)
- Cloudflare Inc. (USA / Worldwide)
- AI
- OpenAI, L.L.C. (USA)
- Email Messaging
- Google, Gmail (Alphabet, Inc.) (USA)
- SendGrid (Twilio Inc.) (USA)
We
also
may need to share your personal information in the
following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
In Short: If you choose to register or log in to
our Services using a social media
account, we may have access to certain
information about you.
Our Services offer you the ability to
register and log in using your third-party
social media account details (like your
Google or GitHub logins). Where you choose
to do this, we will receive certain
profile information about your email
address from your social media provider.
We will use the information we receive
only for the purposes that are described
in this privacy notice or that are
otherwise made clear to you on the
relevant Services. Please note that we do
not control, and are not responsible for,
other uses of your personal information by
your third-party social media provider. We
recommend that you review their privacy
notice to understand how they collect,
use, and share your personal information,
and how you can set your privacy
preferences on their sites and apps.
6. IS YOUR INFORMATION TRANSFERRED
INTERNATIONALLY?
In Short: We may transfer, store, and process your
information in countries other than your
own.
Our servers are located in
the
United States . If you are accessing our Services from
outside
the
United States , please be aware that your information may be
transferred to, stored, and processed by us in
our facilities and by those third parties with
whom we may share your personal information
(see
"
WHEN AND WITH WHOM DO WE SHARE YOUR
PERSONAL INFORMATION?
"
above), in
the
United
States, Ireland, United Kingdom, and other countries.
If you are a resident in the European
Economic Area (EEA) or United Kingdom
(UK), then these countries may not
necessarily have data protection laws or
other similar laws as comprehensive as
those in your country. However, we will
take all necessary measures to protect
your personal information in accordance
with this privacy notice and applicable
law.
European Commission's Standard Contractual
Clauses:
We have implemented measures to protect
your personal information, including by
using the European Commission's Standard
Contractual Clauses for transfers of
personal information between our group
companies and between us and our
third-party providers. These clauses
require all recipients to protect all
personal information that they process
originating from the EEA or UK in
accordance with European data protection
laws and regulations.
Our Standard Contractual Clauses can be
provided upon request.
We have implemented similar appropriate
safeguards with our third-party service
providers and partners and further details
can be provided upon request.
7. HOW LONG DO WE KEEP YOUR
INFORMATION?
In Short: We keep your information for as long as
necessary to
fulfill
the purposes outlined in this privacy notice
unless otherwise required by law.
We will only keep your personal
information for as long as it is necessary
for the purposes set out in this privacy
notice, unless a longer retention period
is required or permitted by law (such as
tax, accounting, or other legal
requirements).
No purpose in this notice will require us keeping
your personal information for longer than
the period of time in which users have an
account with us
.
When we have no ongoing legitimate
business need to process your personal
information, we will either delete or
anonymize
such information, or, if this is not possible
(for example, because your personal information
has been stored in backup archives), then we
will securely store your personal information
and isolate it from any further processing
until deletion is possible.
8. HOW DO WE KEEP YOUR INFORMATION
SAFE?
In Short: We aim to protect your personal
information through a system of
organizational
and technical security measures.
We have implemented appropriate and
reasonable technical and
organizational
security measures designed to protect the security
of any personal information we process. However,
despite our safeguards and efforts to secure
your information, no electronic transmission
over the Internet or information storage technology
can be guaranteed to be 100% secure, so we
cannot promise or guarantee that hackers, cybercriminals,
or other
unauthorized
third parties will not be able to defeat our
security and improperly collect, access, steal,
or modify your information. Although we will
do our best to protect your personal information,
transmission of personal information to and
from our Services is at your own risk. You
should only access the Services within a secure
environment.
9. DO WE COLLECT INFORMATION FROM
MINORS?
In Short: We do not knowingly collect data
from or market to
children under 18 years of age
.
We do not knowingly solicit data from or
market to children under 18 years of age.
By using the Services, you represent that
you are at least 18 or that you are the
parent or guardian of such a minor and
consent to such minor dependent’s use of
the Services. If we learn that personal
information from users less than 18 years
of age has been collected, we will
deactivate the account and take reasonable
measures to promptly delete such data from
our records. If you become aware of any
data we may have collected from children
under age 18, please contact us at help@dbpilot.io
.
10. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:
In some regions, such as
the European Economic Area (EEA), United
Kingdom (UK), and Canada
, you have rights that allow you greater
access to and control over your personal
information.
You may review, change, or terminate
your account at any time.
In some regions (like
the EEA, UK, and Canada
), you have certain rights under
applicable data protection laws. These may
include the right (i) to request access
and obtain a copy of your personal
information, (ii) to request rectification
or erasure; (iii) to restrict the
processing of your personal information;
and (iv) if applicable, to data
portability. In certain circumstances, you
may also have the right to object to the
processing of your personal information.
You can make such a request by contacting
us by using the contact details provided
in the section
"
HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?
"
below.
We will consider and act upon any request
in accordance with applicable data
protection laws.
If you are located in the EEA or UK and
you believe we are unlawfully processing
your personal information, you also have
the right to complain to your local data
protection supervisory authority. You can
find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm
.
If you are located in Switzerland, the
contact details for the data protection
authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html
.
Withdrawing your consent:
If we are relying on your consent to process
your personal information,
which may be express and/or implied consent
depending on the applicable law,
you have the right to withdraw your consent
at any time. You can withdraw your consent
at any time by contacting us by using the contact
details provided in the section
"
HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?
"
below
.
However, please note that this will not
affect the lawfulness of the processing
before its withdrawal nor,
when applicable law allows,
will it affect the processing of your personal
information conducted in reliance on lawful processing
grounds other than consent.
Account Information
If you would at any time like to review or
change the information in your account or
terminate your account, you can:
Contact us using the contact information provided.
Upon your request to terminate your account,
we will deactivate or delete your account
and information from our active databases.
However, we may retain some information in
our files to prevent fraud, troubleshoot
problems, assist with any investigations,
enforce our legal terms and/or comply with
applicable legal requirements.
If you have questions or comments about your
privacy rights, you may email us at help@dbpilot.io
.
11. CONTROLS FOR DO-NOT-TRACK
FEATURES
Most web browsers and some mobile
operating systems and mobile applications
include a Do-Not-Track (
"DNT"
) feature or setting you can activate to
signal your privacy preference not to have
data about your online browsing activities
monitored and collected. At this stage no
uniform technology standard for
recognizing
and implementing DNT signals has been
finalized
. As such, we do not currently respond to
DNT browser signals or any other mechanism
that automatically communicates your
choice not to be tracked online. If a
standard for online tracking is adopted
that we must follow in the future, we will
inform you about that practice in a
revised version of this privacy notice.
12. DO CALIFORNIA RESIDENTS HAVE
SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of
California, you are granted specific
rights regarding access to your personal
information.
California Civil Code Section 1798.83,
also known as the
"Shine The Light"
law, permits our users who are California
residents to request and obtain from us, once
a year and free of charge, information about
categories of personal information (if any)
we disclosed to third parties for direct marketing
purposes and the names and addresses of all
third parties with which we shared personal
information in the immediately preceding calendar
year. If you are a California resident and
would like to make such a request, please submit
your request in writing to us using the contact
information provided below.
If you are under 18 years of age, reside
in California, and have a registered
account with Services, you have the right
to request removal of unwanted data that
you publicly post on the Services. To
request removal of such data, please
contact us using the contact information
provided below and include the email
address associated with your account and a
statement that you reside in California.
We will make sure the data is not publicly
displayed on the Services, but please be
aware that the data may not be completely
or comprehensively removed from all our
systems (e.g.
,
backups, etc.).
13. DO WE MAKE UPDATES TO THIS
NOTICE?
In Short:
Yes, we will update this notice as
necessary to stay compliant with
relevant laws.
We may update this privacy notice from
time to time. The updated version will be
indicated by an updated
"Revised"
date and the updated version will be effective
as soon as it is accessible. If we make material
changes to this privacy notice, we may notify
you either by prominently posting a notice
of such changes or by directly sending you
a notification. We encourage you to review
this privacy notice frequently to be informed
of how we are protecting your information.
14. HOW CAN YOU CONTACT US ABOUT
THIS NOTICE?
If you have questions or comments about
this notice, you may
email us at
help@dbpilot.io or by post to:
15. HOW CAN YOU REVIEW, UPDATE, OR
DELETE THE DATA WE COLLECT FROM
YOU?